Refund policy

At Zarvelion, we want you to love every piece you receive. If you’re not completely satisfied, we’re here to help.

📅 Return Window

• Returns are accepted within 3 days of delivery.
• Items requested after 3 days will not be eligible for return.

🚚 Free Return Shipping

• We offer 100% free return shipping.
• Our team will arrange pickup or guide you through the process.

💸 No Restocking Fee

• We do not charge any restocking fees.
• You’ll receive a fair and transparent refund.

❌ Non-Returnable Items

• Final sale items cannot be returned or exchanged.

📦 Return Conditions

To be eligible for a return:

• Product must be unused and in original condition
• Must include original packaging & tags
• Should not be damaged, worn, or altered

💳 Refund Process

• Once we receive and inspect your return, we’ll notify you.
• Approved refunds will be processed within 5–7 business days.
• Refund will be credited to your original payment method.

🔄 Exchange (Optional – if you want)

• Exchanges are allowed for defective or incorrect items only.

📩 Need Help?

If you have any issues, contact us at : zarvelion18@gmail.com